Handling difficult topics.

Young people encounter things that we, as adults, may not be prepared to discuss with them. But if not us, then who? That’s why it important for us to have some general guidelines on how to handle difficult topics that may come up when interacting with youth. Try these three tips to help with those difficult conversations: 

Put the young person at ease...

• Stay calm.
• Use body language to communicate attentiveness (e.g., maintain eye contact, sit at same level).
• Avoid judgmental statements such as “Why would you do something like that?” or “I think you know better.” 

Honor the youth’s right to self-determination...

• Focus on the child’s feelings and needs rather than jumping to problem solving. 
• When the issue has been talked about, ask “What do you think you would like to do about this situation?” or “How would you like me to help?”
• If you are not comfortable with what the youth wants to do, ask yourself why before you decide whether to say so.

Problem-solve and offer resources...

• Know your appropriate role.
• Be honest with the child if confidentiality cannot be honored.
• Provide information if the child is unaware of resources or options.

For more in depth tips, see our resource library for mentors.